The owners of Popeyes Chicken and Waffle House said they’re “just trying to help” customers stranded at the drive-thru window.
A driver for the chain on Sunday was driving a vehicle into a drive-through window on South Lamar Boulevard, according to the Austin Police Department.
He was pulled over for a broken taillight and was taken to the Travis County Jail on a charge of criminal trespass, according the Austin American-Statesman.
A man who answered the phone at the Popeyes drive-Thurnday location declined to give his name, citing his First Amendment right to free speech.
He said the manager at the window was upset about the traffic incident, which he said happened Sunday afternoon.
Popeyes spokeswoman Kim Hart said the company has received a lot of phone calls about the drive through and that they’re looking into the incident.
She said Popeyes was unaware of any injuries.
The chain is also trying to figure out how to get more customers through the drive thru window and get them to their drive thru boxes, Hart said.
She wouldn’t say how many people Popeyes expects to serve by Monday morning.